Privacy Policy

Privacy Policy Introduction
Welcome to Urbanica Hospitality. At Urbanica Hospitality, we are committed to safeguarding your privacy and handling your personal information responsibly in compliance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This privacy policy explains how we collect, use, share, and protect your personal information while ensuring GDPR compliance.

Information We Collect
2.1. Information Collected Automatically
When you access our website, we automatically collect specific information to enhance your browsing experience and improve our services. This includes your IP address, browser type, device information, page views, and the use of cookies and similar tracking technologies. These data points are collected to ensure the functionality and security of our website.

2.2 Information You Provide
You may voluntarily provide personal information when engaging with our website. This can include email addresses, names, and other details when you subscribe to newsletters, contact us, participate in surveys or promotions, or fill out forms. This information allows us to respond to your requests and customize your experience.

2.3 Facebook Pixel and Google Tag Manager
We employ Facebook Pixel and Google Tag Manager to enhance our marketing efforts and gain insights into user interactions. These tools collect data on your website behavior, such as page views and interactions with our content. This information helps us deliver more relevant content and improve our services.

How We Use Your Information
We utilize the information we collect for various purposes:
To provide and enhance our products and services.
To customize your experience on our website based on your preferences.
To send newsletters or updates that you have subscribed to.
To analyze website usage and track performance for continuous improvement.
To optimize marketing campaigns to provide you with relevant content and offers.

Sharing Your Information
We may share your information under specific circumstances:
With service providers who assist us in delivering our products and services, subject to strict data processing agreements that ensure GDPR compliance.
With our trusted marketing and analytics partners, including Facebook and Google, who help us understand user behavior and preferences.
When required by law or legal processes, we may share information with authorities, subject to legal obligations.

Your Choices and Control
We respect your rights and choices concerning your data:
You can opt out of marketing communications at any time by using the unsubscribe link provided in our communications.
Control your cookie preferences through your browser settings to manage tracking technologies.
You have the right to request access, correction, or deletion of your personal information.
Adjust your Facebook and Google ad preferences to tailor your advertising experience.

We take data security seriously and implement robust measures to protect your information. While we use reasonable security measures, it’s important to note that no method of transmission over the internet is entirely secure. We continuously update our security protocols to adapt to evolving threats and vulnerabilities.

Contact Information Usage
If you have provided your contact details through our lead generation campaigns, we may use this information for the following purposes:To contact you for marketing or promotional purposes based on your expressed interests and preferences.
To fulfill your requests and provide information you have sought from us.

Changes to this Privacy Policy
This privacy policy may be updated periodically to reflect changes in our practices, operational needs, or legal requirements. The Company may modify this Privacy Policy at any time without notice.

Contact Us
For any questions, concerns, or requests related to your privacy or this privacy policy, please contact us at We are here to assist you and address any inquiries promptly.

Acceptance of Privacy Policy
By using our website, you signify your agreement with the terms outlined in this privacy policy. If you do not agree with these terms, please refrain from using our website. Your use of our website implies consent to the policies and practices described herein.

Confidentiality of Personal Data (GDPR Compliance)
We prioritize the confidentiality and security of your personal data, fully aligning with the General Data Protection Regulation (GDPR) and other relevant data protection laws. Your personal information is stored securely, with access limited to authorized personnel and necessary third parties, all of whom are bound by stringent confidentiality and data protection agreements. We will never sell or trade your personal data, and your information will only be used for the explicit purposes outlined in this privacy policy. Rest assured that we maintain the highest standards to protect your data from unauthorized access, disclosure, alteration, or destruction.